CC haramnet issue by RBL recovery agent

Name of Complainant sandeep Das
Date of ComplaintApril 7, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by sandeep Das:

i am the customer of RBL bank since 2017, i am using CC of this bank with the lime of 79k from 2017 i have paid my due on time with all kind of interest and hidden charges even during during the covid i have paid my due on time but due to some financial issue from last 4 months i was unable to pay their due, and they are started calling me 20 time in a day and recovery agent started coming to me home start harassing my family by saying this if your son will not paid our due then we will arrest him and he will be behind the bars and over the call they are threating me every time , one of the recovery agent his name Saif his number 7044983975 behaved ruddily with me, telling me that you are cheater, he said to me that if you not paid our dues i will seat in front of your home and making scene in front of people. we will mail against you to court , asking my father to pay amount on behalf of me.
I am ready to do settlement with bank with 20k one time payment but they are saying it won’t possible you have to pay. and with my concern they have share a letter of RS 40k divided into 3 part and i haven’t accepted yet the letter. in between i have inform the agent that i will trying to pay your 1st installment but some how i was unable to arrange the amount . he was behaving ruddily with me.

i am requesting the Authority please help me in this regards through mail id i have given.

Image Uploaded by sandeep Das:

CC haramnet issue by RBL recovery agent

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