Complaints Regarding Tours & Travels

Membership Cancellation and refund

Posted on by Consumer Court
Name of Complainant Siyad Mohamed
Date of ComplaintJanuary 17, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had applied for a CM membership (MAF No. 300356) on 18/16/2022 and had paid an advance of INR 49,182 towards the same. However after going through online reviews and personal experiences of my friends who had memberships, I decided to cancel my membership the next day itself. I had to write several emails to […]

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Cancelled the bus 5 mins before boarding

Posted on by Consumer Court
Name of Complainant Cousalya
Date of ComplaintJanuary 17, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir/Mam I am Cousalya I have booked bus tickets in Vetri Travles for my mother and sister from Pondicherry to kovilpatti through red bus. Their boarding time was 12 am on 17/01/2023. I got a call from the incharge of the travels at 11:55pm on 16/01/2023 the pick up van drivers are full drunk […]

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VARAFI FAKE AIR TICKET BOOKING AGANCY, FRAUD COMPANY, REFUND NOT RECEIVED

Posted on by Consumer Court
Name of Complainant TANVEER ALAM SHAIKH
Date of ComplaintJanuary 16, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked the ticket with varafi on 29th dec 2022 from Delhi to Mumbai one way trip but after payment completion, trip was aborted as pnr not confirmed so they aborted and told me within 7-10 business days I will get my refund…till now no refund received and daily its difficult to connect them over […]

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Travel Fraud by Vikas Holidays & Travel Triangle

Posted on by Consumer Court
Name of Complainant Simran Khan
Date of ComplaintJanuary 16, 2023
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We booked a package for Manali with Travel Triangle who assigned us an agent from Bhavesh Holidays (Vikas). Vikas’s employee Nirmala sent us a package worth Rs. 19,000 which included Atal Tunnel & Sissu stroll as well, Vikas confirmed this package on call and we booked the package by paying Rs. 3600 in advance but […]

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Ticket booking fraud

Posted on by Consumer Court
Name of Complainant Nikhil Modi
Date of ComplaintJanuary 16, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked the ticket with varafi on 25th dec 2022 from Ahmedabad to Delhi one side trip but that trip was aborted as pnr not confirmed so they aborted and told me within 7-10 business days I will get my refund…till now no refund received and daily its difficult to connect them over call also […]

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Lack in providing basic service

Posted on by Consumer Court
Name of Complainant Jamspal dorjay
Date of ComplaintJanuary 16, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a bus from delhi to chandigarh on 16 jan,2023 at 1:50 p.m.i reached the boarding spot on time…i waited for around 30 minutes and later i found out that the bus was cancelled.the operator plus the website service didnt informed me on time and i suffered time loss and the company didnt provide […]

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Faisal Movers Bus Standards

Posted on by Consumer Court
Name of Complainant Shaban
Date of ComplaintJanuary 16, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

So I paid for Business class ticket from Lahore to Multan and Bus departure time was 1530. First thing is they were late 20 mins and as I’m paying for a business class ticket so my journey would have been comfortable but literally it’s a 3rd class regular bus in which we can hear the […]

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Travolook consumer compliant

Posted on by Consumer Court
Name of Complainant Nidhi Aggarwal
Date of ComplaintJanuary 15, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Not refunded my money from wallet to bank . It is more than 1 years I have called them number of times and they are not intersted to listen . Kindly help and resolve . Screenshot is attached Travolook consumer compliant was last modified: January 15th, 2023 by Consumer Court

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Lost luggage and incomplete information

Posted on by Consumer Court
Name of Complainant Mann Choudhary
Date of ComplaintJanuary 15, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked Zingbus from Phagwara Punjab to Udaipur that almost cost Rs. 1833. The bus got damaged near bagru jaipur. There was no arrangement and the Marshall and conductor started misbehaving with us and told us to arrange alternative to reach destination. I have booked another bus online (redbus) which almost cost me 943 […]

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Amount was deducted without being stay in the hotel and Agoda team was not informed me the booking I’d over message because my email id was not updated.Same date with same hotel booking was really shocking and their application is now showing my booking was completed

Posted on by Consumer Court
Name of Complainant Arpit Purohit
Date of ComplaintJanuary 15, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have not stay in the hotel with the below Booking ID but amount was deducted from my bank account against this ID. As per the Agoda team, i have booked my hotel via my contact number but that bookings was also not showing and today when I got my bank statement where it was […]

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