| Name of Complainant | Caroline Samson |
| Date of Complaint | September 3, 2023 |
| Name(s) of companies complained against | Nykaa |
| Category of complaint | Health & Beauty |
| Permanent link of complaint | Right click to copy link |
After three months of use, my Nykaa lipstick unfortunately developed a fungus issue. I reached out to their customer service for assistance, but was met with disappointment. They refused to take responsibility for the product, citing that it wasn’t purchased from their online store or flagship store. This lack of accountability was frustrating, as I […]
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