Cash Payment Made for CRN# CRN6009546391 to Driver, But Ola asking to pay again through online

Name of Complainant Vinodh Kumar R
Date of ComplaintJune 23, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinodh Kumar R:

I called the Ola Support Team several time in call regarding my Issue Duplication Charges Rs. 191 is due in my account. But, I need to Pay only Rs. 95 ride fare amount against CRN 6377828070.

But, Current due is showing me to pay a total amount Rs. 191(95 + 96). This Rs. 96 additional amount is due from 5 month ago against CRN# CRN6009546391 because their Payment Method select was “Google Pay”. But, when I was verified this Invoice of CRN6009546391 Payment is “Cash” and Payment already done to Auto Driver(Refer the Ola Past due Invoice Attachment).

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