Cash Bus loan app recovery complaint

Name of Complainant Ansari N
Date of ComplaintJanuary 1, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Ansari N:

I have been calling and emailing for last 3 months but I have not received any response.
I paid my payment on due date, but payment was not updated in the app. Still it showing loan was not paid with over due charges. No one answer the customer service number even no reply for email.Everyday charges will added till now there is no one not taking action also..

My credit score is getting bad. No one is taking calls and replying to my mails and msgs. They are continuously sending threat msgs.

I have repaid all my loans on the due date correctly. But in the Cashbus application Silver Pocket loan are not closed still. I have informed the person’s who called me for the repayment of the loans and shared the screenshot to them as well but still this issue is not yet resolved. Due to this issue I am not able to take any loans in other applications.

customer care number also not picking my call after several attempts also.the app is still saying pending overdue for last 3 months.unexessarily its hampering my cibil score.

Image Uploaded by Ansari N:

Cash Bus loan app recovery complaint

One thought on “Cash Bus loan app recovery complaint

  1. Hi sonali ajagre sis here

    You have set up your agents or it is too much for recovery, it is very terrible, it is calling direct reference people, There is a recovery department agent in your application or you should fix them properly because they are swearing so much that they are really and relay to much harsment maintaining it This num
    +91 74819 09240 surj singh. Name
    This cyber crime caseotherwise i complnt this aap an

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