| Name of Complainant | |
| Date of Complaint | November 22, 2020 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a mobile phone from Amazon on 11th Nov which was eligible for cashback of Rs 2000. Because of some reason phone was returned undelivered.
I again ordered a new phone on 12th November. Before taking delivery I confirmed from Amazon customer care whether I’m eligible for cashback. Amazon executive confirmed me that I’m eligible then only I proceeded further. Now I’ve not received the cash back and Amazon team is saying that I’m not eligible. Why should I bear a financial loss of Rs.2000/- because of Amazon’s wrong information?
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