Name of Complainant	Shreya Mitra
Date of Complaint	February 7, 2022
Name(s) of companies complained against	Cartiva
Category of complaint	Home & Garden
Permanent link of complaint	Right click to copy link
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I had placed an order on January 10 at the website mentioned above and made the payment through UPI. I received an order confirmation message and a tracking link but there has been no update since. I have written multiple emails to the id provided on their website and tried reaching the mobile number they have mentioned but it does not exist apparently.
I had made a purchase of Rs. 738 and it is not a small amount. Neither are these people responding to emails nor is there any update. Please help me resolve the issue and either get the products I ordered for or a refund of my money.

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