Cant return my order. It is showing “there was a problem at our end” every time

Name of Complainant Raju begari
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Raju begari:

Hello sir.
I placed an order for shoes.i got the order and I did not like the quality ,i expected a lot better. Now I want to return the order and want refund. I followed the procedure but at the end i could not submit the request and it is showing “there was a problem at our end” every time. And now I have only one day left to return the product because it’s already been 6 days since I received the product. I searched customer care number directly in chrome.i showed a number and call it.it is saying “we are no longer take calls from this number”. Now how can I return my product. I tried to return the product on the day I received it. I also have the screen record of it.

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