Cannot send sms though having main balance and valid active pack

Name of Complainant Bishal Das
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Bishal Das:

I have main account balance in my number and a valid active pack of 79. In Total I have Rs. 83 out of which Rs.62 is talktime balance and Rs.21 in main account balance. Still, I can’t send one sms . Airtel is saying I have to buy an unlimited pack to send sms. Why is this so?? I may have no free sms from Rs. 79 pack, but I have main balance in my account. Then why will I need an unlimited pack to send an sms?? This is loot, a clear example of loot from airtel. This is against the law.

Image Uploaded by Bishal Das:

Leave a Reply

Your email address will not be published. Required fields are marked *