Cancellation request given not refunded back

Name of Complainant Dhanya G Vimal
Date of ComplaintJuly 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhanya G Vimal:

Hi Team,
I applied for a broadband on 21-june-2020 through your websiteb for the plan of RS 2828. And I buyed the plan on the next day and paid the same amount as advance payment.

But only to know from the excexutive it takes a long time than assured due to some technical issues so I asked for a cancellation to the customer care executive.

But still didn’t get a confirmation of cancellation from Airtel or the refund amount. Kindly please get me the same asap.
Attaching the screen shot of the bill.

Regards
Dhanya G Vimal

Image Uploaded by Dhanya G Vimal:

Cancellation request given not refunded back

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