Cancellation of the course and refund

Name of Complainant Aachal Jain
Date of ComplaintJune 21, 2023
Name(s) of companies complained against
Category of complaint Education
Permanent link of complaint Right click to copy link
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Text of Complaint by Aachal Jain:

I have taken the byju’s ias premium course. I thought that it was a live online tablet learning program but instead of that they provide me prerecorded lectures on my android itself. After 3 days, I immediately call them to cancel my course. Because I couldn’t able to learn and understand properly from these videos. It’s just a one way communication. I do not get what I want. And I already have study materials. I called them so many times, mailed them. But they are just saying that we are arranging a call back to you within 24 hours. But I received no call. I already paid fees at the time of registration and rest is in emi. I can’t pay the EMIs. So please I’m requesting to cancel the course and emi. And refund the money.

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Cancellation of the course and refund

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