| Name of Complainant | |
| Date of Complaint | May 4, 2023 |
| Name(s) of companies complained against | Unacadmey Eduvance |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Mam
My name is Ashish Kumar.On Feb i enrolled for a Gate CSE course on Unacadmey a edtech company.
I paid registration fees and i was informed about 12 months Emi of 2732. After that i followed every procedure of eduvanz (loan partner of Unacadmey)
Till the end of Aprili was a working professional and my salary was 1.60 lakh per annum so thought of doing this course as i can manage emi.
But unfortunately i lost my job due to some political reasons in the company itself so i was left with only one option i.e cancelling the course .
I tried to request mam (the person who attended me till the registration process ) but she denied by saying cancellation policy is not available etc …
Note : Terms and conditions of Unacadmey where the policy is like : All course purchases are NON- REFUNDABLE on any type of payments viz.,pre-book, installments or full payments.
When i did the all loan procedure from eduvanz i signed a e nach mandate.
Provided them adhar card, pan card and e nach mandate signature on there form and submitted online.
And disbursal process was done but the money didn’t came in my bank account.
I just had to pay emis..which was not possible as i lost the job ..
So i raised tickets on Unacadmey support system but it seems they are not willing to help.
And repeatedly saying cancellation is not possible ..
And from thereon eduvanz people are calling me frequently and asking to pay the EMI.
They are continuously calling me for EMI and harassing me by saying our executive will visit your residential address for collection etc..etc..
Now what to do..
Please need a help
P.s – I have no job right now and i cannot pay such a hefty amount.
Image Uploaded by Ashish Kumar: