Name of Complainant | |
Date of Complaint | July 25, 2021 |
Name(s) of companies complained against | Airtel |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I had recently requested for new broadband connection from airtel website.
And after 2 days i got call from customer care that feasibility is there in my area and i was happy to take connection from airtel.
Next day i got call from person called Athavan(M: 0794748576) and Arunkumar(08045900296), he did not even visited my place he collected all documents photo, PAN via whatspp. Before submitting documents i had asked him multiple times and he promised me that up-to 100mbps speed you will get.
So, i was happy i did online payment as advance for 3 months via online as per his request.
After i did online payment prasad promised me of connection next day, i waited for three days after that technician called and saying max speed i will get is 10 to 14 Mbps.
I called customer care number 5 times and asked them to cancel connection immediately. Every time they take all details but don’t raise any request.
I want to cancel my broadband connection immediately and get refund of my payment.
Image Uploaded by Pavithra S: