Name of Complainant | |
Date of Complaint | February 21, 2023 |
Name(s) of companies complained against | Skill lync |
Category of complaint | Education |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
My name is Saravanan. On March 2022 I’ve enrolled for a Post Graduate Program in Electric Vehicle Design & Development course on Skill Lync a edtech company.
I have paid Rs 5000/- as registration fees and i was informed about 22 months EMI of Rs. 8409/month for 22 months. After that i followed every procedure of Eduvanz (loan partner of skill Lync)
Till the end of September 2022. I was a working Automobile company and so thought of doing this course as I can manage 8409 EMI.
But unfortunately I lost my job due to company closed. so I was left with only one option i.e cancelling the course.
I tried to request it from Neha and Deepika from the Relationship manager/ customer Experience team but she denied by saying cancellation policy is not available etc.
Note : Terms and conditions of skill lync where the policy is like : All course purchases are NON- REFUNDABLE on any type of payments made including, whether pre-booking, instalments or full payments.
When i did the all loan procedure from eduvanz where i signed a e-NACH mandate.
Provided them adhar card, pan card and e-NACH mandate signature on there form and submitted online.
And disbursal process was done but the money didn’t came in my bank account.
I just had to pay EMI’S. Which was not possible as i lost the job.
So i raised tickets on skill lync support system but it seems they are not willing to help and repeatedly saying cancellation is not possible.
And from thereon eduvanz people are calling me frequently and asking to pay the EMI.
They are continuously calling me for EMI and harassing me by saying our executive will visit your residential address for collection etc.
Now what to do..
Please need a help
I have no job right now and I cannot pay such a hefty amount.
Image Uploaded by Saravanan K:
Hi Saravanan K, we have not been able to find your record as a customer in our database. Please send us your contact details at Support@skill-lync.com and we’ll ensure the resolution of any issues at the earliest.
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