Cancellation and refund

Name of Complainant Vanshika Lakra
Date of ComplaintOctober 2, 2023
Name(s) of companies complained against
Category of complaint Education
Permanent link of complaint Right click to copy link
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Text of Complaint by Vanshika Lakra:

More than a two months back my mother and my brother 9 years old went for shopping at more mall at Rohini 10 near Japanese park
There was a company promoting themselves
They play interesting game with children after that when my brother was convinced they took our details
About 3 to 4 days after their staff came to our house as a counselor.
He spent around 3-4 hours with us again promoting there app (whitehatjr)
My brother was interested so we enrolled him in coding class .
He made the payments automated and on EMI (2500) per month
We started the classes
But after one month my brother got eye issue due to excess use of laptop for classes
So requested to stop our classes to the same councellor.
Its about two months we requested but still our classes are not stopped and as the EMI is automated still our EMI is deducting .we tried mailing many times called them
Called the councellor who made this all scam he keeps on fooling
After some time when we again contacted the councellor we got to know that he left the whitehatjr company and no more able to help us
Company email- [email protected]
His name is Siddharth Pandey
His contact – 84710 46351
We tried visiting gurugram office
And they asked us whom we want to meet
And as Siddharth Pandey left the company.there was no one we know
And the guard didn’t allow us to go inside
I tried posting my issue on LinkedIn Twitter
But they keep on sending same message to us that they have forwarded our request for cancellation
Today our second EMI is cut and we are tired of trying to cancel the programme
Please help us make us free from this .

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