Cancel ticket from Travolook.in (REF160370703)

Name of Complainant Sambidh Dey
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sambidh Dey:

I had, on 17th Nov 2021, purchased a flight ticket from travolook after being directed to their site from a Google Ad. Subsequently, I was informed via mail that the ticket was in processing, and that I must wait for 30 minutes. After that too elapsed, a mail notified me that my reservation was “cancelled due to an operational reason” and that a refund will be provided post “10-15 working days (excluding Saturday, Sunday and Gazetted holiday)..”.

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