Byju’s not cancelling my course & EMI related to it

Name of Complainant Durai N
Date of ComplaintJune 9, 2023
Name(s) of companies complained against
Category of complaint Education
Permanent link of complaint Right click to copy link
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Text of Complaint by Durai N:

I have bought Byjus two year course for my daughter through initial payment of 12000 and payment of remaining amount through EMI. I received Byjus product on April 22 2023. But, my daughter joined hostel for her higher studies and couldn’t continue Byju’s coruse. So, i requested Byjus support team and cancellation team to cancel the course and the EMI. Starting from May 19 2023, I have made several calls to Byju’s customer care and mailed severel times to support and cancellation team. But, they are not cancelling my EMI.

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Byju’s not cancelling my course & EMI related to it

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