| Name of Complainant | |
| Date of Complaint | October 10, 2023 |
| Name(s) of companies complained against | BYJUS TUTION CENTRE ( M-THINK AND LEARN PVT. LTD.) |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have sent e-mails many times to BYJUS to cancellation & Refund of BYJUS Subsciption due to False committements, not operationally by my daughter for insufficient time, Wrong Information about payment Terms ,Fraudalent activites on my AXIS Bank Card made by BYJUS, Salesman Mr. Navjot Singh +91-9425560275. Now Nobody answering to Refund the FULL amount of INR 55000.00 for Class 04th.
I already given a mail for cancellation my order and I am no more interested to get services provided by BYJUS due to falls commitements.
Also a service request no. 48425815 raise on 9th Aug in same subject.
Two EMI deducted on Aug 2023 and Sep 2023 of 63146.00 (excluding processing Fee) without my concern,Immediatly cancell the subscription and process to refund the complete amount.
I am taking following ups from more than 03 months, BYJUS representative handelling to customer very proffessionaly with fake promises and build trust that they are processing for complete refund , Now They are manipulating the issues with passing time day by day. I have all written proof and Audio Clips with me, Now I have only option rather than consumer court.
I am requesting to share a public circular in same subject so than No one can assaulted by BYJUS.
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