Byjus account deactivated without any information

Name of Complainant Ankita Singh
Date of ComplaintSeptember 17, 2023
Name(s) of companies complained against
Category of complaint Education
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankita Singh:

I have purchase Byjus subscription on 20 feb 2022 from 6th to 10th standard online and offline classes, for which I have received email confirmation from Byjus, last two weeks ago suddenly found ‘expired subscription’ message and now they are telling, session is deactivated due to session is expired. I haven’t received any email or message for the same. They are not responding to calls and emails. No classes are happening from last 15 days. We are feeling like cheated. Please consider this as a fraud case and required action as we are frustrated calling and emailing them.

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Byjus account deactivated without any information

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