Bus ticket refund

Name of Complainant VIRAL VIRADIA
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by VIRAL VIRADIA:

I have booked a bus ticket but then wanted to cancel it. due to some reason I was not able to cancel it so I called cust care to cancel from the backend. The representative was also not able to cancel it and so he assured me that I will get a refund as per the time when you called for cancelation.
Then after so much mails, a reminder I have neither received a refund nor any clarification from paytm.

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