Bus ticket amount has not been refund to my account delayed more than 15 days no proper customer care responds

Name of Complainant santhosh M
Date of ComplaintMay 2, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by santhosh M:

Dear sir ,

As i booked bus tickets on paytm app on date :3 April 09.59 am two tickets booking id – 10671098426 & 10671165237 (Santhosh M  & Vijayalakshmi) for travelling to Tuticorin to Chennai  on 15th April 2020. Unfortunately bus tickets has been cancelled by the operators of tranzking travels. several followups with paytm customer care and tranzing booking centre there is no yet responds for my amount Rs.2300/- . if in this cases its keep on delays i need to proceed with consumer files against paytm. so hope you able to claim my refund amount asap.thanks

Regards
Santhosh M

9566941626
Tuticorin

Image Uploaded by santhosh M:

Bus ticket amount has not been refund to my account delayed more than 15 days no proper customer care responds

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