| Name of Complainant | |
| Date of Complaint | May 1, 2023 |
| Name(s) of companies complained against | Goibibo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi
I had booked a bus via Goibibo
The travel date was 30th apr, 2023
However the bus was cancelled by the operator.
Goibibo knewing that bus would be cancelled informed at 2 Pm and the bus was about to leave at 2.50 PM
They said they would refund my complete amount.
I was travelling with my family and had already boarded a cab to the pick up point.
Also there isn’t any other buses on that route.
Why should a customer be informed before few minutes of bus onboarding.
Also I need some compensation for the same because I have suffered both mentally physically and financially
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