BSNL Prepaid recharged through Paytm unsuccessful but showing as successful and not refunded

Name of Complainant RAJA VINAYAGHAM
Date of ComplaintJune 26, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by RAJA VINAYAGHAM:

Dear Sir / Madam

I tried to recharge my BSNL numbers (8122422507) for Rs.397/- and Rs.197/- and (8148779411) for Rs. 107/- on various days through Paytm but the payment was unsuccessful but the amounts are debited from my credit cards but still those are all not refunded.

Date Mobile No Amount BSNL Ref Paytm Order ID Payment Mode
09-04-2023 8122422507 397 20001229154820 20777158090 HDFC Credit Card
09-04-2023 8148779411 107 20001229171393 20776920544 HDFC Credit Card
13-05-2023 8122422507 197 20001256054520 21023618780 ICICI Credit Card
Total 701

Paytm recharge references showing recharge successful wrongly, attached herewith for your reference.

Image Uploaded by RAJA VINAYAGHAM:

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