Broadband stops and service not provided

Name of Complainant Akshat kapoor
Date of ComplaintDecember 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Akshat kapoor:

This is in regards to the Airtel Black plan that was sold to me by giving me fake promises that i will have priority customer service for which i am paying almost Rs 2800 every month but i think i have been fooled enough by Airtel to understand that there isn’t any priority service that Airtel has ever given.
Just because i thought i would be getting better network and better services i ported out from Jio to Airtel but i was wrong that i made a wrong decision not out i hampered my work but also my time which was taken while making so many complaints since i got the connection and in last one week i called airtel 11 times and i didn’t get any solution and when i called to complain about it what they say is there is an uncertain outage so they can’t do anything and they give you TAT which is nothing just a way to stop the customers questions.
Since sunday my broadband stops i was being questionable for the loss of work and i can’t bare that somebody put on questions when its not even my fault.

This email is just to make you aware about the problems that Airtel customers are facing i am putting the cancelation request for the same and as soon as i will come out of six months time frame i will switch my numbers from Airtel to some other network who doesn’t give fake commitments and better services.

Thanks and Regards
Akshat kapoor
Number : 9794013793
Other no. : 7905180300 / 9455296477

Image Uploaded by Akshat kapoor:

Broadband stops and service not provided

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