| Name of Complainant | |
| Date of Complaint | November 8, 2020 |
| Name(s) of companies complained against | tatasky |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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My registered mobile number is 9686220260.
I requested a pause on my internet service from 10th November via custome care. The executive barred my connection on the same day and i have been struggling since then to get my internet up and running. The customer care executive said he did it by mistake and since then i have been in call with multiple executives with no success. 2 technicians came and were unable to fix the problem. I am having a hard time here. Continuously calling and infinitely waiting. When i requested to close the connection they simplify said there will be no refund. I have paid 7000 for a 6 month plan. If i am not getting the service why should i pay ? Its already more than 62hours and i am really struggling here. Regret taking tatasky. I need immediate assistance.
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