Broadband service

Name of Complainant Madhumitha
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Madhumitha:

Hello,

       I recently brought Airtel broadband connection for my home. The service person named Arul gave an open wiring Connection as he was not having the proper tools necessary to give a concealed connection. He said he’ll be back in 2 days and do the necessary requirements but it’s been more than 3 weeks and no response. I called him many times about this but there is no proper response.

Also, I directly went to Airtel office which is in Gandhi road, Salem and made a complaint about this. But the person there was about to canvass me for another plan and did not even take my complaint seriously.

Being one of the best network provider, I didn’t expect such a bad customer service from Airtel. It’s really frustrating. Is this how you’re going to make your network with zero complaints? I think the company itself will become zero if this kind of service prolongs.

Image Uploaded by Madhumitha:

Broadband service

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