Broadband – Payment credit not happended on intercity shift

Name of Complainant Vaibhav Chandak
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vaibhav Chandak:

My payment credit from previous account (Gurgaon) to new account (Mumbai) has not been done due to technical glitch at Airtel end and now I am asked to pay the bill which ideally should not have been generated for next 8-9 months. I have done everything online and despite that this issue has happened. I have spoken to customer care multiple times incl. supervisors. Even wrote an email to appellate tribunal and nodal officer of Airtel but no one has responded so far.

Image Uploaded by Vaibhav Chandak:

Broadband – Payment credit not happended on intercity shift

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