Name of Complainant	Pallavi Singh
Date of Complaint	October 28, 2018
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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My internet is not working since Monday 22nd Oct’2018. I waited 2-3 days to be resolved but when it was not working then i raised a service request (SR) on 25th and reference no. 101412674.

Dear Pallavi Singh,

Greetings from airtel!

This is in reference to your email expressing concern over internet services not working on your airtel fixedline connection bearing account number 7026920424.

I regret for the inconvenience caused to you.

I understand that you are still facing connectivity issues at your premises. I have forwarded your complaint 101412674 to concerned team for priority resolution. Our team will be contacting you with an update shortly.

For any further queries, please do email.

Regards
Kampalli Anusha
Advisor – Customer Experience
Bharti Airtel Ltd

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