Broadband connection reactivation

Name of Complainant Varinder Kumar
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Varinder Kumar:

  1. I am using airtel broadband for more than 1 year.
  2. On 29th April, I requested for for transfer of my broadband connection from gurgaon to bangalore.
  3. After some time , I got call from Airtel. The executive told me your connection can’t be transferred to bangalore . You have to request for deactivation. I said ok and half an hour my service was deactivated.
  4. On 30th April, I connected airtel on 121 to reactivate my service as my shifting plan has been postponed because of covid situation.
  5. I received a mail to pay my due for reactivation. I immediately paid Rs 114 at airtel store.
  6. From 30th April, I am continously connecting Airtel either through email or by phone. My connection is not resumed till now.
  7. My broadband number is 012446172831

Image Uploaded by Varinder Kumar:

Broadband connection reactivation

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