Broadband connection activation pending and agent non responsive

Name of Complainant Deepthi Gopinath
Date of ComplaintMay 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Deepthi Gopinath:

Hi,

This is the second time that I requested airtel connection and the executive calls regressively only while giving connection no details are shared once you pay the installation. The same is happening with Airtel. Atleast the executive can be transparent to say this area has feasibility of service or not instead they just make us pay and pay no heed to us after paying for the connection.

Please find the message for activation received more than 24hrs back

Hi, your Airtel Xstream Fiber Digital Application Form No. is 0441370335. Our engineer will call you within 24 Hrs. to schedule an appointment for activating your connection.

 

Image Uploaded by Deepthi Gopinath:

Broadband connection activation pending and agent non responsive

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