| Name of Complainant | |
| Date of Complaint | October 8, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/ Madam,
I have enquired about new broadband connection on airtel website and got a call immediately after some time.
Customer support executive told for KYC. After KYC they called for payment and told me that they will provide broadband connection with in 24 hrs. I did the payment through my credit card. But after 48 hrs I didn’t got the connection. After that I cancelled the deal and asked for returning my money. After some time they told me that debited money returning process has been initiated and I will get the money in 7 working days. It’s been more than 20 days but I didn’t get the money. I tried to call the customer service but they didn’t respond. I wrote some mails also but nothing happened. Now I don’t know what to do. This kind of behaviour doesn’t shoots company like Airtel.
I am attaching the payment receipt for your reference.
Connection is in Parul Rai name.
Mobile no 7518209447.
Contact person-Manish Rai 7376699623
email manishraisky@gmail.com
Kindly do the needful asap.
Image Uploaded by Manish Rai:
