Broadband bill not generated from 8th April – 7th May’2020

Name of Complainant Ankit Kamboj
Date of ComplaintJune 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankit Kamboj:

Hi Team,

I am writing this email with utter disappointment & impatience, after doing multiple follow ups with Airtel Customer care from last 1 week regarding the broadband bill not generated from 8th April to 7th May cycle, still i have not got any concrete solution for the issue, only i got are the lame excuses & irrelevant reasons and i fed up of that. Even after lodging the complaint, the request is still in queue. Complaint No. 1066701743
I am using Airtel broadband from last 7 years & being a loyal customer to airtel i am facing this kind of problem. I would say this is a complete negligence from the service department who are not able to solve this minor problem. Imagine what will happen to a new customer who has recently bought airtel broadband. I am feeling mentally harassed due to all to this. Request you to look into the matter at the earliest & please help me out. This is the 2nd time i am raising the complaint.
Waiting forward to hear from you!
Regards,
Ankit Kamboj

Image Uploaded by Ankit Kamboj:

Broadband bill not generated from 8th April – 7th May’2020

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