Broad band speed

Name of Complainant Ranabir Ghosh
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ranabir Ghosh:

The name of my Airtel broadband connection is extreme fibre, but I have copper wire connection though went on paying Rs. 1,583 per month with 40 Mbps speed. For last one year I had to complain more than 50 to 60 times for extremely low speed sometimes below 1 Mbps or no internet at all. Why optical fibre connection is not provided and  my problems are not addressed ? I lost money because of frequent disconnection during online transaction. My complaints are being closed without solving. It’s unfair trade practice.

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Broad band speed

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