breach of double black membership benefit

Name of Complainant kameswararao
Date of ComplaintJuly 29, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by kameswararao:

they are issued double black membership for 1200+, as per the double black membership, my ticket was eligible to full refund incase of cancellation before 24hours of journey, but while i am trying to cancel my tickets it was showed message , due to airlines policy they deducting my full amount and refunded zero. it was big cheat. actually this membership is issued by makemytrip by charging 1200+, but now they told that it was a airlines policy to deduct whole amount

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breach of double black membership benefit

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