| Name of Complainant | |
| Date of Complaint | August 20, 2020 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
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Respected Nodal Officer,
My name is Apurv Bhagat, having Subscriber Id:1175689759 from Kolkata.
In my observation, there is a breach in calculation of charges for my subscription id. I have recharged my subscription in October 2019 for Rs. 4392/- And also had a carry forward balance of Rs. 267.86/- in my account from September 2019. As per my invoice, I have received a credit of one month as I did a recharge yearly. (Please find attached PDF’s on my calculation and all the invoice thereafter. Note: I have not received Invoice for November 2019 so it’s not attached.)
As per my simple calculation and as per the bills received, my account should show a balance of Rs. 1528.83/- instead of Rs. 945.16/- as on 18.08.2020.(Please see attached Web Portal Screenshot).
Thus there is breach in amount and something illegal is going on for my subscriber Id. Can you please look into this matter asap?
Image Uploaded by Apurv Bhagat:
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