| Name of Complainant | |
| Date of Complaint | July 18, 2022 |
| Name(s) of companies complained against | BRAND MARTS |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hi, on 15th july I ordered 1-Newly Series 7 With Airpods Combo INR 1399 from brandmarts.shop through instagram but they delivered a cheap kids watch. I tried to reach them via mail id and contact number mentioned on brandmarts.shop website but it seems to be a fraud and none of them is reachable
My Shipment No. AWB 318404355054
My Order ID : BH15JULY961
Order Date: 15-July-2022
Please return my money which was paid by Google-pay scanner
Sir ye froad company h meny Order Kiya tha 1499 ka but muje 1 watch send Kiya h my oder number”. BH25JULY5048
ROUTING CODE .. IXC/MDP
Please raise a chargeback dispute immediately. Any customer who does an online transaction can claim a refund of the charged amount from the payment gateway up to a certain period of time. Chargeback is the term used for such a claim request. The payment gateway will block the payment to the fraudulent vendor and return the money to the customer if fraud is proved. Please contact your payment gateway and demand a refund.
PayTM: https://business.paytm.com/docs/disputes/
PayU: https://payu.in/blog/online-payment-chargebacks-demystified/