Box Upgrade Payment not refunded

Name of Complainant Jai Bhatia
Date of ComplaintApril 17, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Jai Bhatia:

I have paid Rs. 999 for the set top box upgrade through their Tata Play App by logging in using by subscriber Id, however there is no trace of that payment at their end.
Tata Play kept on saying that the amount will be refunded back, but it is not done as yet.

The transaction was done on 1st Mar, 2022 and the payment has been deducted from my bank.

Please help to raise this complaint with Tata Play and help to get my money back.

Image Uploaded by Jai Bhatia:

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