| Name of Complainant | |
| Date of Complaint | May 26, 2023 |
| Name(s) of companies complained against | Abhibus |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
This is with reference to bus booking tickets of Rs 24029/- dated 12.5.23 vide booking ID AV5621255569 of Rs 14161 and booking ID and AV5621268567 of Rs 9868 for travel from kundapura Karnataka to mumbai. I had booked the tickets of my family for 10 passengers in non ac bus. Charges are much more than local private bus operators. I had booked tickets for relaxing travel for my family. But to my dismay and horror, the seat covers are stinking and unhygienic harmful to our health. No Fans and no ventilation and we suffered a lot and suffocate. Top of this Customer care executive taunted me not to travel if it was bad and unhealthy service, so mocking. I had my family with me where would I go to take such harsh decision. We had lot of health problems so I had put so many mails asking for refund for poor service and charging high rates when it is not worth. But they manipulated me and didn’t refund. They testified my patience and created havoc and mental trauma to me. False replies and conned me. I have been conned by them. They talked rudely to me, no politeness in their talks. They are inhumane and insincere in their communication with me.
Image Uploaded by NEELAKSHI: