Booking amount not refunded

Name of Complainant Sanjay
Date of ComplaintJanuary 15, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanjay:

I am writing to you with great disappointment from Ola support system.
I have booked a ola si on 23 Dec. 22 and paid a. RS. 17144 ONLINE , My booking ID is ………
I was not getting any update from your side then I called customer care they told me that my loan got rejected so if iam interested can pay full or can request for refund. On 2 nd jan23 I requested for refund and
it is shown on ols app that refund initiated and will be refunded in 5 to 7 working days , but now 10 days over I have not got any refund . I m not getting any suitable reply from them

Image Uploaded by Sanjay:

Booking amount not refunded

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