| Name of Complainant | |
| Date of Complaint | October 24, 2020 |
| Name(s) of companies complained against | tatasky |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I had done an annual recharge of Rs.4704 on 16th Oct’19. I have been informed that a bonus subscription of 1 month is applicable for an annual recharge but the same has not been credited to my account due to which i had to recharge on 15th of October’20 instead of 11th November’20
I have now done another annnual recharge this year as well on 14th Oct’20. So adding the bonus of this year and last year my pack should expire on Dec 2021 but the online account says the next recharge is due on 10th Nov’21 (screenshot attached)
I have called several times to your call centre but the issue has not been resolved by them till date.
My subscriber ID is 1006816209
Regards
Antara Mitter
Image Uploaded by Antara Mitter: