Name of Complainant	Saksham Negi
Date of Complaint	April 29, 2023
Name(s) of companies complained against	Boat
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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ordered boat atom 83 airdrops from Amazon.com After using it for around 5-7 days, there was battery issue. So I claimed for the warranty and a pickup was arranged by Bluedart courier services. The product which I handed the pickup boy was in a very good condition and it was well checked by the pickup boy also. There was no physical damage.

But, after two days I received a mail from boat saying that my warranty claim has been rejected because my product is damaged and they are sending me that damaged product only. I called to the boat customer care several times but they said we received product damaged.

And Now they sent me damaged broken product and I can not use it. Those cruel and heartless people working in boat have broken my product and sent it back to me. I really need some support, and I also want to make the public aware about the worst ever after-sales service of boat company. I will never buy anything from boat now.

I have seen many cases here regarding same complaint.

Why they damaged products instead of giving replacement or repairing.
There is several cases already happened.

This is the serious issue for middle class people.

I have attached test report they send me.
I also confirmed from the courier partner that my product was in perfect physical condition

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