| Name of Complainant | |
| Date of Complaint | August 8, 2023 |
| Name(s) of companies complained against | Boat |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered boAt Airdopes 441 Bluetooth. After using it for about few month, there was connectivity issue. So I claimed for the warranty and a pickup was arranged by Bluedart courier services. The product which I handed the pickup boy was in a very good condition and it was well checked by the pickup boy also. There was no physical damage.
But, after four days I received a mail from boat saying that my warranty claim has been rejected because my product is damaged and they have attached a damaged product photo which was not at all true and they are sending me that damaged product only. I called to the boat customer care several times but all my efforts went in vain.
Those cruel and heartless people working in boat have broken my product and now sending it back to me. The product was expensive and being a middle class person, this seems a considerable loss to me. I really need some support, and I also want to make the public aware about the worst ever after-sales service of boat company. I am going to raise this issue on every social media play and I will never buy anything from boat now.
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