| Name of Complainant | |
| Date of Complaint | February 27, 2023 |
| Name(s) of companies complained against | https://boat-nirvan-music.myshopify.com/ == While Payment it showed KAVYA ENTERPRISE |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Yesterday i.e. 25 Feb 2023 in the late evening I saw a youtube ad showing Boat Earpods product at flat 285 rs.
I got interested because in past I got 2 boat earpods at a very good rate from another genuine website (now when I recall then I find that it was during the festive season), by this impression I thought it is genuine and I moved further. The website and its whole process were designed so genuine that at every step it looked very authentic. In the end, after doing the payment through the Paytm QR code I also got order confirmation as done on other websites. Then it said that product confirmation and shipping will be sent to the given email ID. Usually, these kinds of confirmations come immediately after the payment but here it did not come. Here is where I got my first suspicion thought, anyways I thought sometimes due to technical reasons it gets delayed.
Then I again went to the website and it was working as earlier. I went into the help Support section where they had given an email Id [email protected] and no phone no. was there. I thought at least we have some point to contact, if by tomorrow I do not get the email I will contact them..
Today i.e. 26 Feb when I checked my email still I have not received any Order confirmation email, now my conviction of being trapped was getting more concretize. Then immediately I checked their website and not operational. It was showing “Store is not available”
So guys it is a fraud that looked very genuine to tech-savvy guys like me.
Strongly, Google and Youtube should look into it and take some serious action. Practically people don’t know where to go and complain about this kind of incident. People are helpless
Do let me know if someone has a way out.
Image Uploaded by Jignesh Patel: