| Name of Complainant | |
| Date of Complaint | November 13, 2022 |
| Name(s) of companies complained against | BoAt Lifestyle |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered boat 141 airdrops from Amazon.com After using it for around a month, there was mic issue. So I claimed for the warranty and a pickup was arranged by Bluedart courier services. The product which I handed the pickup boy was in a very good condition and it was well checked by the pickup boy also. There was no physical damage.
But, after two days I received a mail from boat saying that my warranty claim has been rejected because my product is damaged and they are sending me that damaged product only. I called to the boat customer care several times but they said we received product damaged.
And Now they sent me damaged broken product and I can not use it. Those cruel and heartless people working in boat have broken my product and sent it back to me. I really need some support, and I also want to make the public aware about the worst ever after-sales service of boat company. I will never buy anything from boat now.
I have seen many cases here regarding same complaint.
Why they damaged products instead of giving replacement or repairing.
There is several cases already happened.
This is the serious issue for middle class people.
I have attached test report they send me.
Image Uploaded by Azaz:
They did the same thing to me , this is their new strategy to avoid providing on the warranty claim . These frauds know that their products are not of good quality and almost always fail to survive the warranty period and hence they have deployed this new strategy to cut losses.