Boarding Denied for the connecting flight

Name of Complainant Arjun Asati
Date of ComplaintAugust 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arjun Asati:

Hi Team,

I was traveling from Mumbai to Amsterdam with a connecting flight from Muscat. I have been told that you cannot board the flight as you don’t have a transit visa. I see on the Indigo site that the transit visa is not required for less than 6 6-hour layover. https://www.goindigo.in/information/visa-information/oman-om-visa.html

I have to book the immediate flight for the 95000 INR, for my travel as I am not allowed to travel by the indigo staff.

I expect my answer to my question why this has been done to me or the information written on the site is incorrect.

I am the one who lost more 140000 INR for this travel, I have also lost my connecting flight,

Regards
Arjun

Image Uploaded by Arjun Asati:

Boarding Denied for the connecting flight

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