Blocked my account without warning

Name of Complainant Aditi Garg
Date of ComplaintDecember 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Aditi Garg:

Meesho flagged my account without any prior notification

It blocked my account because according to them I returned too many times of course if the person is not satisfied with the products they will return it,& literally all of its product are absolutely different from the pictures shown its only obvious that I return it
I bought ottoman stool and created a return request – no one came to pick up and Meesho cancelled the return request after few days
And When i checked i saw my account has been blocked.

Quality is so cheap and definitely not as shown in the picture, also I have received so many orders wherein the color was different and the design pattern everything was different I also received entirely different products so many times but I never complained before as it could be easily returned. I was satisfied if at the end of the day I could return the products I was dissatisfied with.
I tried to call customer care –
They were saying it’s mentioned in terms & conditions – but A warning must be given but no such warning or prior notification was given. it blocked my account so i couldn’t return my items.

Image Uploaded by Aditi Garg:

Blocked my account without warning

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