Blocked/Limited the Mobile Services of Corporate Client (voice and SMS)

Name of Complainant Ijaz
Date of ComplaintJune 5, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ijaz:

This is to bring to notice that I am a corporate customer of Airtel Mobile Postpaid for around 10 years.
I shifted to new society where i threw a party so I had made some new calls and SMS to the society folks to connect.Since I made some more calls , I have been blocked monthly for calls/SMS (although I have unlimited SMS/call service under the postpaid scheme).
Airetel blocked/limited my SMS/Calls services stating that I am selling a loan/insurance so they are blocking/limiting my service usage.This is not fair and illegal as per the policy.
After multiple follow up mails for last 1 week [email protected] is not replying. Only option let is to port my all Airtel postpaid SIMs along with Airtel Black broadband.

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Blocked/Limited the Mobile Services of Corporate Client (voice and SMS)

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