| Name of Complainant | |
| Date of Complaint | September 12, 2023 |
| Name(s) of companies complained against | Bitquant |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have invested 10,000 in bitquant app on 25-08-2023
Now at withdrawal time the app is asking
Important hint
According to the requirements of Indian regulators, you need to use your own bank account or UPI to pay Rs6000 to complete KYC before September 11, 2023.
If you fail to complete KYC before September 11, 2023, your account will be blocked. Freezing, the bank amount that has been withdrawn from BIT QUANT will also be frozen by the bank.
The withdrawal channel will be opened on September 11, 2023. If you complete the KYC verification, you will be able to withdraw money normally.
The new message that has been received on the app is below
Dear BIT users
Since the number of KYC verifications has not reached the requirements of regulatory agencies and relevant departments, banks have been asked to stop processing withdrawal orders. Please ask your team members to complete KYC verification as soon as possible. If your team all completes KYC verification, you and your team members can be given priority. Initiate a withdrawal and receive the withdrawal amount on the same day;
*If your L1 L2 L3 has not completed KYC and you are unable to withdraw money normally, you have the right to ask for compensation from your L1 L2 L3*
*You need to pay Rs3000 to complete KYC verification before September 13, 2023*, otherwise you may be subject to some restrictions:
*1. Your BIT account cannot withdraw money and trade normally*
*2. Your BIT account will be closed and the bank card funds in your personal name will be frozen. *
*3. If you become a dishonest person, you will not be able to apply for loan business in the future*
*4. Users who fail to complete KYC verification will be regarded as money laundering accounts by the government, and if the amount is too large, they will be criminally detained. *
Please actively cooperate with regulatory agency requirements and complete KYC verification. After completing KYC verification, your withdrawal channel will be automatically opened. Thank you to all users for your understanding and support.
