Name of Complainant	Shikhar agarwal
Date of Complaint	April 18, 2021
Name(s) of companies complained against	Vodfone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I have my PAY AS PER USE service deactivated as per my VI app

This means if my 20gb internet plan expires my internet will stop working .

The internet kept on working .

And at the end I was given a hearty inetrnet bill of 1700 rs and around 1000 for the next month .

I tried contacting multiple customer care but that was of no use .

Most of them just gave false promise that I will get a call back which never happened .

Now again I have been charged extra of 40 rs for the vas servive .

Which I have not availed it .

I have been using vodaphone since past 6 years and this types of issues are forcing users to change the service provider .

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