Billing Related

Name of Complainant Gyan Jyoti
Date of ComplaintOctober 26, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Gyan Jyoti:

I am using your 8104040470 Number and my plan is 399 rs per month.

As per the plan,  I am getting unlimited local calls + 40 GB Data + 100 msg  + per message charge is 25 paisa and in guess incoming Free.

Please check my call record how many calls are done with this number.

I just send 1000 local SMS with this number and I got a response that you have to exceed your credit and bill was reached till 1460 rs, I don’t know how.

When I tried to reach with your customer care then they guys are unable to resolve the problem.

Then finally I paid 800 rs.

Now I again send 137 local SMS to check my number now again got the message that you have to reach your credit limit.

I again call customer service then they told me your unbilled amount 1250 rs.

Is that joke.

My Plan is 399 rs, I paid 800rs in a month.

Please solve this problem as soon as possible otherwise I have to move from your services.

And finally, my feedback for Vodaphone is CHOR Company.

Image Uploaded by Gyan Jyoti:

Billing Related

Leave a Reply

Your email address will not be published. Required fields are marked *